Privacy Policy

Privacy Policy

R.E.M Services Group Home

R.E.M Services Group Home respects your privacy. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or submit an inquiry.

Information We Collect

We may collect the following information when you use our website or complete a form:

  • Name, phone number, and email address

  • Information about a potential resident or client

  • Care needs, preferences, and background details

  • Uploaded documents such as care plans or assessments

  • Basic website usage data (non-identifying)

How We Use Your Information

We use your information to:

  • Review placement and service eligibility

  • Respond to inquiries and requests

  • Schedule tours or consultations

  • Coordinate admissions and care planning

  • Maintain records required by licensing or law

  • Improve our services and communication

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share limited information with:

  • Authorized staff members

  • Service providers assisting with operations (e.g., secure file storage, email services)

  • Case managers, social workers, or agencies involved in placement (when applicable)

  • Government or regulatory authorities if required by law

All shared information is handled with confidentiality and care.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You may:

  • Request access to your information

  • Ask for corrections or updates

  • Request deletion of your information where legally permitted

  • Choose not to submit sensitive information online

To make a request, please contact us using the information below.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

R.E.M Services Group Home
Email: info@remservicesllc.com
Phone: (571) 403-4051
Address: 18321 Reaper Hill Ct., Triangle, VA 22172